CSR - Provider Service

WE’RE HIRING! | CSR – PROVIDER SERVICE

Work Locations :

Manila Site : 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City

Alabang Site : 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City

Work Setup : Hybrid

Work Schedule : Night Shift | Shifting | 2 Days Off

Salary Range : ₱20,675 – ₱22,675

About the Role :

Join our growing team as a Customer Service Representative – Provider Service!

You’ll handle client and provider inquiries, deliver excellent customer support, and maintain positive relationships while ensuring timely and accurate responses.

Key Responsibilities :

• Handle customer and provider inquiries confidently through calls or written communication.
• Build and maintain strong client relationships to ensure customer satisfaction.
• Identify opportunities, develop account strategies, and negotiate effective solutions.
• Communicate company policies and brand positioning clearly and professionally.
• Emphasize product / service benefits, discuss terms, and prepare reports using web-based tools or proprietary systems.
• Experience in sales and account management is required (experience in the sports or entertainment industry is a plus!).

Qualifications :

What’s in It for You :

Build your career in the BPO industry with one of the top teams in provider services!

Apply now and experience a supportive, rewarding work environment where your growth matters.