CSR - up to 30k salary - up to 45k incentives (performance based)

About the role

Join the dynamic team at stackph as a full-time Customer Service Representative. Based in Cubao, Quezon City, Metro Manila, this role is perfect for those with 6 months of BPO experience.

What you'll be doing

Providing excellent customer service through inbound and outbound calls

Resolving customer inquiries and complaints in a timely and professional manner

Maintaining accurate records and documentation of customer interactions

Identifying opportunities to improve customer satisfaction and operational efficiency

Collaborating with cross-functional teams to deliver exceptional customer experiences

What we're looking for

6 months of experience in a BPO or call centre environment

Strong communication and interpersonal skills

Excellent problem-solving and decision-making abilities

Proficiency in spoken and written English

Ability to work in a fast-paced, dynamic environment

Commitment to providing exceptional customer service

What we offer

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits

Opportunities for career development and advancement

Supportive and collaborative work environment