Employer : An MSP company located in Hawaii, USA.
Work Setup : Remote
Schedule : Monday to Friday Hawaiian Standard Time
Salary : $1,100 - $1,300 monthly
Benefits :
- 13th Month Pay
- HMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)
- 40 Hours Standard PTO
- 40 Hours Emergency / Sick Time Off
Employer Overview :
A leading Information Technology Solutions provider, based in Maui, Hawaii. Primary focus is on providing IT solutions for small to medium businesses through a unique, local, cloud-based infrastructure. Own and operate a state-of-the-art data center, and can deploy complete and affordable solutions to businesses in accelerated timelines.
Job Overview
We are seeking a detail-oriented Finance Coordinator to join our growing team remotely from the Philippines. This position combines traditional accounting responsibilities with specialized MSP (Managed Service Provider) billing operations. You'll play a crucial role in managing our financial operations while working closely with our Hawaii-based team to ensure seamless service delivery to our clients across the Hawaiian Islands.
Key Responsibilities
Financial Operations & Bookkeeping
Maintain accurate financial records and perform day-to-day bookkeeping functionsProcess accounts receivable (AR) and apply check payments to customer invoicesHandle automatic credit card transaction processing, account association, and reconciliationOrganize and process receipts using NEAT system, ensuring accurate date, vendor, and transaction categorizationCollaborate with Finance Manager on cost allocation for COGS and expensesClient Communication & Support
Serve as first point of contact for client invoice inquiries and questionsProvide professional email responses to Operations Manager and Service CoordinatorEscalate complex billing issues to Service Coordinator when necessaryRequest and process purchase orders from clients, attaching them to QuickBooks invoices with approved quotesTechnology Service Management
Coordinate with ISPs (Spectrum, AT&T, Hawaiian Telcom) for service additions, deletions, billing updates, and discrepancy resolutionTrack and process billing for various company services including Managed Services, Time & Materials, and ProjectsWork closely with Operations Manager to monitor service changes across desktop, servers, Pax8, Take Control, and backup systemsAdd service tags and MAC numbers to client invoices for accurate trackingSystems & Process Management
Maintain and update vendor sheets and Chart of Accounts in Excel and QuickBooksProcess quotes from QuoteWerks system into PSA (Professional Services Automation) platformConvert quotes to invoices (QTI) from AutoTask into QuickBooksUpdate Microsoft Planner HUB to track project progress and next stepsGenerate and distribute invoices from contracts or projects in PSA systemAssist Operations Manager with contract updates in Autotask, including yearly price increases and service modificationsVendor & Payment Processing
Prepare bills for Finance Manager approval (Sinch, Ingram Micro, and other vendors)Coordinate with various technology vendors and service providersMaintain accurate vendor relationship records and payment schedulesRequired Qualifications
Bachelor's degree in Accounting, Finance, or related field preferred, or equivalent work experience3+ years of experience in bookkeeping or accounting rolesProficiency in QuickBooks and Microsoft ExcelStrong English communication skills (written and verbal)Reliable high-speed internet connection and professional home office setupStrong attention to detail and accuracy in financial data entryAbility to multitask and prioritize in a fast-paced remote environmentPreferred Qualifications
Experience with MSP (Managed Service Provider) billing and operationsPrevious remote work experience with US-based companiesExperience with PSA systems (AutoTask preferred)Familiarity with technology service billing and managed servicesKnowledge of NEAT receipt management systemExperience with QuoteWerks or similar quoting systemsUnderstanding of technology hardware and service terminology