ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities :
- Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
- Reviewing patient bills for accuracy and completeness and obtaining any missing information.
- Following up on unpaid claims within the standard billing cycle timeframe.
- Calling insurance companies regarding any discrepancy in payments if necessary
- Identifying and billing secondary or tertiary insurances.
Job Description :
Provides customer support through different communication channels (Phone, email, chat).Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.Collaborate with colleagues and different departments to resolve complex issuesMaintain accurate records on customer interactions, transaction, feedback, etc.Requirements
At least 6 months - 1 year BPO experience in a Healthcare accountKnowledgeable with medical claims, benefits, eligibilities, appeals.Good working knowledge with Medicare / MedicaidExcellent verbal and written English skillsAmenable working night shiftWilling to work onsite in Shaw Blvd, MandaluyongBenefits
What can we offer you?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to you
Stong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives