Job Description
This is a remote position.
Work Schedule :
- Monday – Friday, 8 : 00 AM–5 : 00 PM PST (1-hour unpaid break)
- 40+ hrs / week
Job Description : You’ll be the welcoming voice that connects patients to quality dental care, playing a crucial role in a growing practice that’s redefining patient accessibility. As their Virtual Dental Receptionist, you’ll own the entire front office experience—from that first “hello” to seamlessly guiding patients through scheduling, insurance, and care coordination. This is your opportunity to develop specialized healthcare expertise while working remotely with a supportive team that values professional growth and patient-centered service.
Requirements :
Answer incoming patient calls with professionalism and warmth, serving as the first point of contactSchedule patient appointments efficiently using practice management systemsConduct thorough insurance verification for new and existing patientsReview patient charts to provide accurate information and address basic inquiriesHandle post-treatment patient concerns and coordinate appropriate follow-up careManage appointment confirmations, reminders, and schedule optimizationProvide general administrative support to streamline front office operationsMaintain detailed patient communication records and ensure HIPAA complianceRequirements :
Healthcare or medical industry background a mustBasic understanding of insurance processes and verification proceduresExcellent verbal communication skills with a professional, caring phone presenceStrong customer service background with experience managing patient or client concernsComfortable learning and adapting to dental practice workflows and terminologyExperience with scheduling systems, patient management software, or CRM platformsReliable internet connection and professional home office setupBonus if you have dental industry experience or familiarity with dental terminologyIt helps if you’re comfortable working flexible schedules including weekendsIndependent Contractor Perks
HMO Coverage for eligible locationsPermanent work-from-homeImmediate hiringZR_29519_JOB
Requirements