Overview
Join to apply for the Automotive Strategy & Consulting Manager role at Accenture in the Philippines .
Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?
Responsibilities
- Deliver consulting projects using Techno-Functional Consulting background in Salesforce CRM in automotive context (Automotive Cloud, sales cloud, service cloud, marketing cloud).
- Be part of the Intelligent Functions team to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on.
- Provide solutions for complex client problems across the Salesforce landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SFDC market and associated technologies.
- Work as a lead Salesforce Functional Solution Architect and support with solutions for end-to-end request for proposal requests.
- Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals.
- Create innovative solution designs that utilize our extensive service offerings.
- Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for Salesforce transformations.
- Be responsible for integration with different CRM Solutions including Salesforce and create proof of concepts as and when required.
- Bring your best skills forward to excel in the role (see below for skills).
- Open to cross-country relocation.
- Collaborate with stakeholders onshore and onsite.
Skills and Qualifications
Problem-solving skills to identify, escalate, and resolve issues in a timely manner.Strong project management skills and ability to independently run projects.Effective presentation and public speaking skills.Ability to work in a rapidly changing environment where continuous innovation is desired.Ability to effectively team with others in a large, global organization.Analytical skills to bring clarity to complex issues and gather data-driven insights.Excellent communication and interpersonal skills.Cross cultural competence with an ability to thrive in a dynamic environment.Manage and work with key stakeholders onshore and onsite.MBA from Tier 1 or Tier 2 business school.Industry Expertise in Automotive across functions such as Sales, Aftersales (Customer Service), Dealerships, Production and Logistics, Warranty, Spare Parts, Procurement and Supply Chain.Deep knowledge and experience in Salesforce applications / modules with functional expertise in business process design and operational performance improvement, focusing on CRM, Customer Service, Sales & Marketing.Experience in supporting RFPs and presenting solutions / value propositions to client stakeholders.Process Transformation : defining KPIs, related work practices, and monthly / quarterly regional status reporting.Program Management : planning, coordinating multiple projects in a dynamic environment with complex stakeholders; delivering on time and on budget.Hands-on experience implementing / integrating Salesforce applications for clients.Ability to identify opportunities by leveraging existing relationships and developing new networks.Open to relocation.Additional Information
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Strategy / Planning and Consulting
Industries : Business Consulting and Services
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