The SCM Associate oversees procurement activities, ensuring the timely renewal of service contracts and effective coordination with end-users for purchase planning. This role involves reviewing and processing purchase requests, preparing request for quotations, negotiating with service providers, and managing contract drafting and approvals. The tasks involve monitoring service delivery, addresses issues between stakeholders and suppliers, and facilitates timely payments by liaising with finance and accounting teams.
Additionally, they expand and maintain a pool of qualified service providers, manage procurement documentation, and ensure compliance with purchasing policies. The position also focuses on consolidating services for cost efficiency and contributing to strategic procurement planning.
KEY FUNCTIONS / DUTIES AND RESPONSIBILITIES :
1. PURCHASE PLAN
- Coordination with the end-users regarding the expiration of contracts, identify service contract for renewal, request for repair & maintenance and supply & installation.
- Participation in the conceptualization discussion of the end-users to determine the feasibility of requirements and provide suggestions or alternatives.
- Follow up the end-users if expected PRs based on the Purchase Plan are not yet submitted.
- Responsible for the updating if there are movements and revisions on the purchase plan.
- Ensures that end-users are aware of the PR to Contract requirements, process and SLA.
2. PR TO CONTRACT & PO PROCESSING
Review Purchase Request (PR) received and ensure that descriptions and specifications of the service being requested are accurate and complete within the prescribed time period based on SLA.Examine and prioritize urgent PRs through proper management of workload to serve immediate needs of the end-user.
Evaluates PRs and provides alternatives to end-users to provide the business unit with the best value and quality servicesPrepare Request for Quotation and / or Invitation to Bid related documents and send to accredited service provider who are capable on providing the services requiredPrepare technical tabulation to be reviewed and approved by the end-usersCoordinate with service provider for any clarification or correction on the technical offer or commercial offerPrepare and summarize commercial tabulation to properly evaluate proposals of the service provider.Coordinate and secure approval from the end-users for all related information of their requestsNegotiate with service providers the cost, warranties, payment terms and terms of reference of enduser with proper technical and commercial evaluation, providing the business units cost savings.Communicate through constant interaction with both end-users and service provider for efficient transactions and to be in accordance with the SLA and / or Purchase Plan ScheduleProvide resolutions to the issues and urgent matters related to PRs and awarding before escalating to the team headAssist team head in resolving issues and concerns of stakeholders related to service contracts and other SCM related concernsLiaise between end-users and service providers for the mobilization of the services being requested, queries, complaints, and other requirements.Drafting, reviewing and route service contracts to internal signatory within the prescribed SLAsCoordinate and ensures with service providers the sign-off, notarization and submission of service contractsCoordinate with Legal department for the review and consultation of legal-related concerns of contracts and end-users3. SERVICE DELIVERY MONITORING
Properly endorse the awarded contract and service providers details to End-UsersEnsure coordination between the contractors and service providers for the acquired servicesSet the agreed timeline for the servicesProvide assistance and aid in the resolution of end-user and service providers related issues and urgent mattersAwareness in the capacity of the service providers to deliver the items prior awardingAble to resolve issues in the execution or delivery of the service provider in line with the terms of the service contracts4. PAYMENT MONITORING
Ensure on-time payment of service providers by coordinating with End-Users and requesting Statement of Account (SOA) to the service providers.Validate clarification on services and payment terms prior payment to ensure proper flow of moneyAssist in the collection of required documents for on time payment processingLiaise between end-users, finance and accounting department and service providers for the payment of services, queries, complaints, and other requirements5. SERVICE PROVIDER BASE
To increase pool of service providers for type of services with inadequate pool of service providers per locationSourcing of service providers (abroad or local) that can provide a balance of high quality and affordable servicesAssist in securing accreditation application and requirements from new service provider and endorse the same to the accreditation committee6. ADMINISTRATIVE
Ensure proper transmittal of service contracts and PO to stakeholders and any other related documents.Coordinate meetings with stakeholders for discussion of requirements, issues and concerns.Keeping files and records (e.g. Request for Proposal, Contracts, PO, Service Provider Files, etc.) for the purpose of ensuring the availability of documentation and compliance with established policiesand regulatory guidelines
Ensure that purchasing processes are done legally and ethically7. CONSOLIDATION / STANDARDIZATION
Identify similar services for consolidation from the different projects leading to faster processing and lower rates8. STRATEGIC PLANNING
Understanding the nature of the business / projectStrategic Planning and Assessment of the PR Contract ProcessTECHNICAL COMPETENCIES AND SKILLS :
Technical Skills :
Knowledge of procurement processes, purchase planning, and contract administration.Familiarity with Request for Quotation / Proposal (RFQ / RFP ), Bidding process and contract management.Ability to evaluate and negotiate vendor contracts, pricing, and terms.Understanding of service level agreements (SLA), payment processing, and vendor accreditation.Analytical & Problem-Solving Skills :
Ability to analyze purchase requests, service provider quotations, and contracts for accuracy and compliance.Strong problem-solving skills to resolve service delivery issues, contract discrepancies, and payment concerns.Ability to assess supplier performance and recommend process improvements.Communication & Coordination :
Excellent verbal and written communication skills for coordinating with end-users, vendors, finance, and legal teams.Strong negotiation skills to secure cost-effective service agreements and contracts.Ability to liaise between stakeholders and service providers to ensure smooth procurement and service execution.EDUCATION, TRAININGS, LICENSES REQUIRED :
Bachelors Degree in Supply Chain Management, Logistics, Business Administration, or a related field.1 to 3 years of experience in supply chain management, procurement, or related fields.Must be proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and procurement-related software or ERP systems.