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Chief of Staff (Executive Assistant / EA Operations Manager)
Atticus Advisory Solutions IncMetro Manila, Philippines30+ days ago
Job type
- Quick Apply
Job descriptionManage, mentor, and deliver structured training to new Executive Partners during onboarding Manage and mentor a remote team of Executive Partners (EPs) Train new hires during onboarding and ensure they are fully equipped to deliver high-quality support. Own task quality, client satisfaction, and daily team performance Shadow EPs and coach them to level up Resolve operational and performance issues swiftly Lead client onboarding and relationship management Build internal systems and collaborate cross-functionally with training and partnerships Maintain tracking tools, reports, and dashboards for visibility and metrics 4+ years in EA and 2+ years in learning and development, Ops Manager, or Chief of Staff-type roles 1-2 years mentoring or managing professionals Proven stakeholder or client-facing experience Google Workspace, Notion, Slack, Zapier, Hubspot, Outlook High autonomy, self-managed, and outcome-driven Aligns with MENA hours; flexible for urgent needs Fluent, assertive, and proactive in English (written & spoken) Experienced in async, remote team environments Proven experience in creating and delivering onboarding and skills training programs for new hires You'll mentor and support a growing Helps with faster EP ramp-up and delivery Supports scale and system building Manage client escalations diplomatically Agency / BPO Background : Familiar with high-accountability delivery models
This is a pivotal leadership role responsible for scaling remote team operations, driving delivery quality, and owning client success in a fast-paced startup environment.
Ideal Candidate Snapshot
You are someone who :
- Has scaled a startup or delegation service from early-stage to Series A
- Previously managed EAs or worked in a (tech and VC-focused) similar agency.
- Brings strong operational instincts and thrives in chaos, speed, and ambiguity
- Loves systems, but can operate without them when needed
- Has coached others, flagged risks early, and taken full ownership of outcomes
- Is comfortable being both strategic and hands-on
- Has an EA and training background, with the ability to mentor and level up team members effectively
Bonus : Youve worked as a tech-savvy EA and know what great service feels like.
Core Responsibilities
Must-Have Requirements
Nice-to-Haves
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Chief Of Staff • Metro Manila, Philippines
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