Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
- Lead projects as the project manager for complex, single and or multi-program implementations. This includes the creation, management, and oversight of project plans to achieve high quality, on-time projects that result in a satisfied, referenceable client as well as meet established KPI Metrics
- Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation and other areas based on established project management techniques
- Develop project artifacts, following documented business processes. These will be developed in partnership with project leadership and stakeholders
- Manage project schedules and work with teams to identify and achieve delivery dates, including developing detailed project plans, dependencies, predecessors, milestones
- Proactively identify risks and issues using metrics and stakeholder feedback to avoid urgent escalations
- Assign individual responsibilities within the project team and track delivery against assigned tasks
- Drive delivery process to ensure various methodologies come together and team meets agreed-upon scope within committed timeframes
- Preparing detailed and accurate status reports on a weekly basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate
- Provide accurate and timely project reporting to both internal teams and external client stakeholders
- Tracking milestones / deliverables and reinforcing the scope of work outlined in the contract
- Relentlessly collaborating across, and communicating with, a myriad of external and internal stakeholders while serving as the primary liaison between the client and technical / operational resources
- Communicate regularly and effectively with engagement leadership to provide understanding of project parameters and issues
- Looking for ways to constantly improve overall performance including the development and continuous improvement of the methodology. Solve unique and complex problems with broad impacts on the business
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,