Customer Service Representative

Description

Assist customers with inquiries and provide information about products and services.

Handle customer complaints and work towards resolution effectively.

Perform data entry tasks and maintain accurate records of interactions.

Collaborate with team members to enhance customer service and operational efficiency.

Participate in training sessions to improve product knowledge and service skills.

Requirements

Educational Qualifications : High School Diploma or equivalent

Experience Level : 0–2 years (entry-level position)

Skills and Competencies : Strong English language proficiency; Excellent customer service skills

Qualities and Traits : Positive attitude, strong communication skills, and ability to work in a fast-paced environment

Working Conditions : Ability to work flexible hours, including evenings and weekends