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Mandarin Client Advisor

Mandarin Client Advisor

J-K Network ServicesMakati City, Rizal, PH
4 days ago
Job description

Position : Mandarin Client Advisor

Company Industry : Luxury Brand Industry

Work Location : Makati City

Work Schedule : Shifting Schedule (Dayshift & Midshift-Mall hours)

Salary : Php 40,000

Work Set Up : Work On-site

BENEFITS :
  • Incentives
  • Commission
  • 13th Month Pay
  • HMO with 3 dependents
  • Government-mandated benefits
  • REQUIREMENTS OF THE JOB :

    • Open to Filipino and Filipino-Chinese applicants who can speak conversational Mandarin and effectively communicate with Chinese customers.
    • Can speak English and Tagalog.
    • Holds a Bachelor’s degree in any field.
    • Knowledgeable in luxury retail and sales techniques.
    • Demonstrates strong interpersonal and communication skills.
    • Thrives in a collaborative, team-oriented environment.
    • Shows excellent organizational abilities and a willingness to learn.
    • Proactive, motivated, and results-driven.
    • RESPONSIBILITIES OF THE JOB APPLICATION :

    • Welcome all clients and provide exceptional service for every visit or inquiry.
    • Understand client needs, offer personalized recommendations, and introduce them to the brand.
    • Build and maintain strong client relationships while attracting new customers.
    • Manage the full sales process, ensuring a premium shopping experience.
    • Support store targets and service KPIs.
    • Record client information for CRM and follow-up activities.
    • Handle after-sales services, including repairs and customer updates.
    • Ensure store cleanliness and product displays meet brand standards.
    • Follow all sales, security, and operational procedures.
    • Participate in ongoing training to enhance product and brand knowledge.
    • RECRUITMENT PROCESS

    • Paper Screening
    • Interview with the HR Manager
    • Second-level Interview with Store Manager
    • Final Interview with Commercial Manager (optional)
    • Job Offer
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    Client Advisor • Makati City, Rizal, PH

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