Voice Support | Healthcare Account | with 21K Signing Bonus

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities :

• Consistently follow up with doctors' offices to obtain signed orders for all patients using Medicaid and Medicare.
• Maintain professional and persistent communication with healthcare providers to ensure timely return of completed forms.
• Document communication logs, track pending orders, and manage updates in internal spreadsheets.
• Collaborate with internal teams to ensure order completion aligns with service timelines and compliance requirements.

Requirements

Benefits

What can we offer you?

Our commitment to you