Operations Manager (Advertising / Marketing / Creative) - Hybrid

Work Setup : Morning shift (Monday-Friday)

Hybrid Setup : Primarily remote, with occasional onsite work required at least once per month

Requirements :

• Bachelor's degree in Operations Management, Business Administration, or related field
• 3-5 years of operations experience, preferably in an a gency, creative, or professional services environment
• Strong project management skills with experience using project management tools
• Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
• Analytical mindset with proficiency in data analysis and reporting
• Experience with process improvement methodologies and change management
• Proficiency in Google Workspace, Microsoft Office Suite, and operational software platforms
• Preferably available to start immediately

Preferred Qualifications :

Responsibilities :

Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools

Partner closely with the resourcing team to monitor and optimize capacity planning across all departments

Collaborate with department heads to understand reporting needs and system requirements

Why Join Us?