Customer Service Representative
Industry : Business Process Outsourcing
Company Profile : A global professional services firm offering strategy, consulting, digital, technology, and operations solutions.
Location : Mandaluyong (On-site)
Work Schedule : Night Shift
Salary Range : Php 20,000–35,000
Qualifications :
- Minimum 1 year completed in college with 1.5 years BPO experience
- OR College graduate (no experience required)
- Willing to work night shift
- Amenable to work in Manila, Mandaluyong, or Taguig
- Strong communication and customer service skills
- Must be willing to work fully on-site
Responsibilities :
Handle inbound and outbound customer service callsResolve client concerns and provide accurate informationMaintain professionalism and empathy in all interactionsDocument customer interactions in the systemMeet performance metrics and quality standardsRecruitment Process (Online) :
HR InterviewTechnical AssessmentHiring Manager InterviewJob Offer