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eCommerce Director (Wellness)

eCommerce Director (Wellness)

Lennor GroupMuntinlupa, Metro Manila, Philippines
12 days ago
Job description

Salary Range : Open to Negotiation

Work Setup : Hybrid

Shift Schedule : Day Shift

Location : Sucat City

The role

You will manage a high-performance, cross-functional team covering performance marketing, digital merchandising, content, CRM, analytics, and eComm operations. You will partner closely with marketing, supply chain, product, finance, and founders.

Your Responsibilities

  • Own end-to-end P&L for all eCommerce channels, ensuring revenue, profit, and retention goals are met.
  • Design and execute channel-specific growth plans across Shopee, Lazada, TikTok Shop, and D2C.
  • Scale D2C performance through UX improvements, funnel optimization, CRM journeys, and higher AOV / LTV.
  • Lead and mentor a multidisciplinary digital team, building a culture of innovation, speed, and accountability.
  • Maximize paid media ROI through data-driven performance marketing, experimentation, and creative testing.
  • Oversee digital merchandising, promo architecture, and conversion rate optimization.
  • Partner with supply chain for forecast accuracy, inventory health, and fulfillment excellence.
  • Build smart dashboards and reporting rhythms to power executive decision-making.
  • Collaborate with brand & marketing teams for launches, influencer programs, and tentpole campaigns.
  • Champion customer experience excellence across platforms — reviews, delivery, refunds, loyalty.

What we're looking for

  • 7+ years leading eCommerce for FMCG, beauty, wellness, or consumer product brands.
  • A full-stack operator — fluent in Shopee, Lazada, TikTok Shop, and D2C.
  • Combines commercial instinct + analytical rigor + digital creativity.
  • Has led and scaled high-performing teams and agencies.
  • Obsessed with customer experience, data learnings, and constant improvement.
  • Values-driven leader with a strong sense of ownership and founder-like mindset.
  • Passionate about Filipino brands, sustainability, and purpose-driven business.
  • Ready to take the next step in your career? Submit your application now!

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    Director • Muntinlupa, Metro Manila, Philippines

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