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Technical Service Representative - Alorica Company - Onsite

Technical Service Representative - Alorica Company - Onsite

AloricaQuezon City, National Capital Region, PH
14 days ago
Job description

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Resolve customer issues and complaints efficiently.

Maintain detailed records of customer interactions.

Collaborate with team members to enhance service quality.

Meet performance metrics and contribute to team goals.

Metro Manila :

Alorica Alabang : G / F Alorica Building, Plaza C, Northgate Cyberzone, Alabang, Muntinlupa City

Alorica Alphaland – Alphaland Southgate Mall : EDSA corner Chino Roces Avenue, Makati City

Alorica MJ Plaza – MJ Plaza : MJ Plaza Building, Chino Roces Avenue, Makati City

Alorica TechZone – TechZone : 5th Floor, Alphaland Southgate Tower, 2258 Chino Roces Ave. corner EDSA

Alorica Fort Taguig – BGC : 6th Floor, PhilPlans Corporate Center, 10th Ave. corner Kalayaan Ave.

Alorica Cubao : Cyberpark 2, G / F, Araneta Farmers Plaza, Cubao, Quezon City

Alorica Mezza II : Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City

Alorica Marikina : 2F Bluewave Strip Mall, Sumulong Highway corner Gil Fernando Ave., Brgy. Sto. Niño

Alorica Eton Centris : South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City

Alorica MOA Pasay – Two E-com Center : G / F, Three-Ecom Center, Seaside Blvd. corner Harbor Drive, MOA Complex

Provincial Sites :

Alorica Cebu : 4th Floor, Skyrise 1 Building, IT Park, Cebu City

Alorica Lipa : Fiesta World Mall, Marauoy, Lipa City, Batangas

Alorica Davao : Matina IT Park, McArthur Highway, Matina, Davao City

Alorica Pampanga : Tech Hub 6, 5F, SM Clark, Angeles City

Alorica Laoag : VYV Building, Valdez Center, San Nicolas, Ilocos Norte

✨ Why Join Alorica?

Earn ₱18.5K to ₱37K / month

No BPO experience needed – We’ll train you!

College Fresh grads, SHS & HS grads, College undergrads? WELCOME!

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay + Paid Time Off

Anniversary Bonus

Annual Performance Merit Increase

Onsite work with a professional & supportive team

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Technical Representative • Quezon City, National Capital Region, PH

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