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Travel Consultant (Cebu City) - Onsite

Travel Consultant (Cebu City) - Onsite

TASQ Staffing SolutionsCebu City, Cebu, Philippines
3 days ago
Job type
  • Quick Apply
Job description

About the job : Travel Consultant (Cebu City) | Onsite

Work Setup : Onsite (Cebu City)

Shift : No Fixed Schedule

Responsibilities :

  • Provide Expert Travel Consultation : Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
  • Handle Travel Bookings : Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
  • Manage Customer Service & Escalations : Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
  • Ensure Regulatory Compliance : Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
  • Supplier Coordination : Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
  • Administrative Duties : Prepare detailed travel documentation and reports and maintain accurate and confidential client records.

Qualifications & Requirements :

  • Experience : At least 1 year of relevant experience as a travel consultant or in a similar role within the travel industry.
  • Experience handling escalated cases and direct passenger communication is an advantage.
  • Education : Bachelor's degree in tourism, hospitality management, or a related field (preferred).
  • Technical Skills :
  • Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.
  • Proficient in Microsoft Office Suite and online booking / reservation tools.
  • Core Competencies :
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong attention to detail and ability to perform well under pressure.
  • Capable of multitasking and efficiently managing multiple client inquiries.
  • Benefits :

    Upon regularization :

  • 10 VL, 10 SL, 5 EL
  • HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)
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    Consultant Cebu City • Cebu City, Cebu, Philippines

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