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Travel Consultant - BPO - Cebu CIty
TASQ Staffing SolutionsCebu City, Cebu, Philippines1 day ago
Job type
- Quick Apply
Job descriptionExperience : At least 1 year of relevant experience as a travel consultant or in a similar role within the travel industry. Experience handling escalated cases and direct passenger communication is an advantage. Education : Bachelor's degree in tourism, hospitality management, or a related field (preferred). Technical Skills : Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage. Proficient in Microsoft Office Suite and online booking / reservation tools. Core Competencies : Excellent communication, negotiation, and problem-solving skills. Strong attention to detail and ability to perform well under pressure. Capable of multitasking and efficiently managing multiple client inquiries. 10 VL, 10 SL, 5 EL HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)
About the job : Travel Consultant (Cebu) | Onsite
Work Setup : Onsite (Cebu City)
Shift : No Fixed Schedule
Responsibilities :
- Provide Expert Travel Consultation : Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
- Handle Travel Bookings : Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
- Manage Customer Service & Escalations : Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
- Ensure Regulatory Compliance : Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
- Supplier Coordination : Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
- Administrative Duties : Prepare detailed travel documentation and reports, and maintain accurate and confidential client records.
Qualifications & Requirements :
Benefits :
Upon regularization :
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Bpo Travel Cebu City • Cebu City, Cebu, Philippines
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