Travel Claim Assistant

Travel Claims Processing

• Review and analyze the travel expense claims of staff and non-staff from Headquarters (HQ), Regional Offices and Country Offices
• To verify the validity and accuracy of travel expense claims in accordance with revised The company Travel Rules and Regulations;
• Provide feedback and update to the travel requestors on any pending documentations or issues noted on the travel expense claims;
• Liaise the required information and approval to validate the claims with the Staff Travel Coordination (STC) for ticket booking related concerns, Department of Financial Management (DFM) for exceptional approvals and escalation, and Human Resources Administration Unit (HRAU) for contract employment status;
• Coordinate the bank information update of the payee to facilitate the settlement with the Manila Treasury Services (MTS) for bank transfers and Manila Human Resources Operations (MHRO) for payroll addition and deduction;
• Coordinate with ICT Support – Wave Travel for technical issues encountered on Travel Application
• Timely submission of processed travel expense claims for 2nd reviewer and Supervisor’s verification;
• Send reviewed travel claims to relevant offices and update monitoring file;
• Ensure the accuracy and correctness of entries posted in Oracle Wave - Online Travel Application and Accounts Payable modules
• Clarify queries from claimants and others pertaining to the settlement of travel claims;
• Advice offices regarding interpretation of the travel regulation, expense claim computations and assist users for some travel module queries;
• Monitor timely submission of travel expense claims, liquidation of staff advances and assist in the follow up of outstanding travel claims;
• Keep abreast of revisions and developments in Travel Rules and Regulations and travel module;
• Prepare and update process flow of CAS / GSSC -TEC on any changes, revisions and developments on the review procedure of travel claims;
• Provide data to supervisor on the status of TECs on the daily basis for the proper monitoring of the TECs;
• Manage CAS – Travel Claims and GSSC – TEC mailboxes
• Timely monitoring of tickets in Freshservice FinCoorp and ensure ticketsare resolved within SLA limits
• Perform other accounting functions as may be required.

EDUCATION

EXPERIENCE

SKILLS