Jr. Sous Chef (Pastry)

FILINVEST COMPANY : CRIMSON RESORT & SPA MACTAN

POSITION SUMMARY

Assist the Pastry Sous Chef in direction and management of all the operations and associates, assuring the proper preparation of all baked items for the food and beverage outlets and banquet day-to-day pastry production and operations. Performs the duties of the Pastry Sous Chef in his / her absence.

SCOPE AND RESPONSIBILITIES

1. MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS

By providing "Unique Guest Experience" service and teamwork :

• Provides value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
• Communicates effectively with customers, co-workers, and supervisors.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Handles difficult situations effectively.
• Meets "Unique Guest Experience" service standards.
• Performs other duties as required to provide.

2. LEADERSHIP

2.1 Meets and exceeds expectations of employees by utilizing leadership skills and :

3. ADMINISTRATION

3.1 Maintains equipment in good condition to avoid accidents and costly repairs. Ensures smooth operation and maximizes operating life.

3.2 Monitors the level of customer satisfaction.

3.3 Attends meetings to gather maximum information and maintain good communication with other F&B sections.

3.4 Assists in the preparation of the Food and Beverage budget.

4. PRODUCTION

4.1 Supervises and participates in the preparation of food for restaurants, banquets, and room service.

4.2 Controls Quantity

4.3 Keeps Cost Within the Assigned Budget to Ensure Profitability

4.4 Controls Quality

4.5 Constantly Improves Quality of Food Served in All Outlets to Ensure Customer Satisfaction

5. NEW MENUS PLANNING AND PROMOTIONS

5.1 Plans new menus and promotions to constantly provide quality choices of food in all outlets.

6. HUMAN RESOURCES

6.1 Sets and maintains service standards

6.2 Motivates employees

6.3 Coaches, counsels, disciplines employees

6.4 Determines priorities, sets goals, and follows up

6.5 Monitors and controls attendance, shift rosters

6.6 Participates in selection of staff

6.7 Conducts performance appraisal

6.8 Identifies and analyzes problems and develops solutions

COMPETENCIES AND SKILLS REQUIRED

QUALIFICATIONS