Sous Chef
Filinvest GroupSan Mateo, Rizal, Philippines30+ days ago
Job descriptionDetermines customer delight level and needs by reviewing comment cards and talking to Provides staff with the skills training to be able to provide value added service to Develops and implements strategies to achieve Employee Satisfaction Index goals. Creates a positive work environment for all employees. Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met. Selects, orients, and trains qualified employees. Conducts effective employee meetings and counseling sessions. Determines, communicates, and monitors achievement of standards of performance on a timely basis. Assures adherence to Timberlands standards of food quality, preparation, recipes and Supervises the proper setting up of each item on menus and ensures their readiness. Stores unused food properly to minimize waste and maximize quality. Assures smooth kitchen operation by coordinating with related Food and Beverage Consults with individual outlets supervisor about daily specials, rotation of products, Prepares list of perishable items on a daily basis at each outlet to ensure proper rotation Adjusts production according to projected covers using function sheets, etc. Plans and requisitions food as needed; discusses requisitions with the Executive Sous Chef. Controls food costs properly by maintaining accurate records of all food ingredients used. Prepares and maintains recipe cards. Prepares market lists. Controls and oversees the seasonings, portions and appearance of food served in the operation. Obtains customer feedback. Proposes new items to the Executive Sous Chef. Clearly describes standards. Constantly compares performance to standards. Provides positive feedback and reinforcement. Listens effectively. Seeks out employees concerns and offers assistance. Logs specific employee incidents. Sets time aside to offer advice. Prepares monthly action plan. Grades / rates priorities. Prepares daily to-do list Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate. At all times, projects a favorable image of Timberland Highlands Resort to the public. Performs any other duties and tasks that may be assigned by immediate superiors from time to time.
FILINVEST COMPANY : TIMBERLAND HIGHLANDS RESORTS
POSITION SUMMARY :
In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort, Rizal, under the direct supervision of the Senior Sous Chef, this position is responsible for the supervision and production of all items in the Kitchen.
SCOPE AND RESPONSIBILITIES :
1. MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS
Establishes and communicates customer service objectives which support achievements
of Timberlands Mission and Vision.
- Monitors customer service levels in operations and counsels' employees with alternative
methods of responding to customer requests.
customers regularly.
customers.
2. MEETS AND EXCEEDS EXPECTATIONS OF EMPLOYEES BY UTILIZING LEADERSHIP SKILLS AND MOTIVATION TECHNIQUES IN ORDER TO MAXIMIZE EMPLOYEE PRODUCTIVITY AND SATISFACTION OF DIRECT REPORTS
3. SUPERVISES AND PARTICIPATES IN THE PREPARATION OF FOOD FOR RESTAURANTS, BANQUETS, AND ROOM SERVICE
presentation.
departments.
and any upcoming special events.
and utilization
4. CONTROLS QUANTITY
5. CONTROLS QUALITY
6. MENU PLANNING
7. SETS AND MAINTAINS SERVICE STANDARDS
8. MOTIVATES EMPLOYEES
9. COACHES, COUNSELS, DISCIPLINES EMPLOYEES
10. DETERMINES PRIORITIES, SETS GOALS, AND FOLLOWS UP
11. GENERAL RESPONSIBILITIES
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Sous Chef • San Mateo, Rizal, Philippines
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