Senior Software Engineering Manager

Add expected salary to your profile for insights

#4th in Great Place to Work's Best Company To Work For 2025

#10th in Fortune Magazine’s 2025 World’s Most Admired Companies

#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

Top GBS Employers for the Philippines (2025) by the Everest Group

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Responsibilities :

• Extensive knowledge of Cloud and Distributed systems – Java, Python, Unix, Databases (MongoDB, Oracle, Db2, Couchbase, etc.), Soap & Rest API, Kafka, etc.
• Extensive knowledge of observability – Dynatrace, Grafana, Prometheus, ELF, Kibana, etc.
• Experience in building automations (using scripting, Ansible, Python, Java, etc.)
• Strong troubleshooting and analytical skills, debugging techniques for root cause analysis.
• Expertise in identifying Application / Infrastructure risks necessary for highly available systems, mitigation strategy, and the ability to work well with others to ensure risks are mitigated.
• ITIL (ServiceNow) and Agile knowledge.
• Experience with using CICD tools (Jenkins, GitHub, etc.)
• Strong knowledge of site reliability engineering (SRE) and non‑functional requirements (NFRs)

Minimum Qualifications :

Must have at least a 25 Mbps internet connection plan / speed.

Must have a private & quiet area to work at home.

Benefits :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

#J-18808-Ljbffr