Talent.com
Migraine Care Navigator (Healthcare / Migraine Center) - A185

Migraine Care Navigator (Healthcare / Migraine Center) - A185

PearlDavao Region, PH
2 days ago
Job type
  • Quick Apply
Job description

Industry : Healthcare / Patient Operations / Clinical Support

Work Arrangement : Fully Remote

Job Type : Full-time

Work Schedule : Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST

Locations :

  • Philippines (primary)
  • LATAM (Mexico, Colombia, Brazil, Argentina)
  • Other remote regions with strong English communication and healthcare operations experience

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for : WATCH HERE

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a fast-growing healthcare provider focused on delivering personalized care for patients suffering from chronic headaches and migraines . Their mission is to provide compassionate, specialized treatment that improves quality of life. The team combines clinical expertise, empathy, and innovation to ensure every patient receives exceptional, ongoing support throughout their care journey.

Role Overview

We’re hiring a Migraine Care Navigator to serve as the primary point of contact for patients, guiding them through their care journey with empathy, precision, and proactive communication. You’ll manage patient onboarding, appointments, and follow-ups—ensuring each interaction reflects compassion, efficiency, and clinical accuracy.

This role is ideal for someone with a healthcare background who’s passionate about improving patient outcomes and thrives in a supportive, mission-driven environment.

Your Impact

You’ll play a vital role in transforming how patients experience care. By coordinating between patients, clinicians, and administrative teams, you’ll ensure that each patient feels heard, supported, and informed—contributing directly to improved patient satisfaction and operational efficiency.

Core Responsibilities

Patient Intake & Onboarding – 30%

  • Conduct initial patient intake assessments, gathering relevant health and symptom details.
  • Guide new patients through the onboarding process and explain treatment pathways.
  • Coordinate with providers to ensure accurate documentation and communication of care plans.
  • Patient Care & Support – 30%

  • Manage and schedule appointments efficiently to minimize wait times.
  • Follow up post-appointment to monitor patient progress and care adherence.
  • Assist patients with rescheduling as needed to ensure continuity of care.
  • Provide educational materials and address patient inquiries, escalating complex cases to the clinical team.
  • Coordination & Quality Improvement – 25%

  • Collaborate with medical, administrative, and billing teams to maintain accurate patient records.
  • Support billing and insurance workflows, including prior authorizations and claims follow-ups.
  • Collect patient feedback and identify areas for process improvement.
  • Operational Support & Communication – 15%

  • Liaise with internal teams to resolve scheduling or documentation issues promptly.
  • Track assigned cases and ensure follow-ups are completed on time.
  • Contribute to SOP enhancements that streamline communication and patient experience.
  • Requirements

    Must-Have (Required) :

  • 2–3+ years of experience in patient navigation, healthcare coordination, or medical assistance .
  • Background in healthcare operations or patient advocacy with knowledge of medical terminology.
  • Strong communication and empathy skills—able to comfort and guide patients professionally.
  • Familiarity with EHR / EMR systems, scheduling software, and HIPAA compliance .
  • Excellent organizational skills; able to multitask and manage high patient volume.
  • Strong attention to detail and reliability in maintaining patient documentation.
  • Nice-to-Have (Preferred) :

  • Experience supporting U.S.-based healthcare providers .
  • Familiarity with insurance and prior authorization processes.
  • Previous experience in telehealth or specialty clinic environments.
  • Adaptable and comfortable working in evolving healthcare workflows.
  • Tools Proficiency

    Required :

  • Communication Tools : Slack, Zoom, Gmail
  • Patient Systems : EHR / EMR, Airtable, or similar
  • Scheduling Tools : Calendly, Google Calendar
  • Productivity Tools : Google Workspace (Docs, Sheets, Drive)
  • Preferred :

  • Task Management : Notion, Asana
  • Customer Support : Zendesk, Dialpad, or Front
  • Benefits

  • Competitive Salary : Based on experience and skills
  • Remote Work : Fully remote—work from anywhere
  • Health Coverage for PH-based talents : HMO coverage after 3 months for full-time employees
  • Generous PTO : In accordance with company policy
  • Direct Mentorship : Guidance from international industry experts
  • Learning & Development : Ongoing access to resources for professional growth
  • Global Networking : Connect with professionals worldwide
  • Work-Life Balance : Flexible hours that support a healthy balance
  • Our Recruitment Process

  • Application
  • Screening
  • Skills Assessment
  • Top-grading Interview
  • Client Interview
  • Job Offer
  • Client Onboarding
  • Ready to Join Us?

    If you’re passionate about patient care and thrive in fast-paced, mission-driven environments, this role is for you. Apply now to join a healthcare team making a lasting impact on the lives of migraine patients.

    Create a job alert for this search

    Healthcare • Davao Region, PH

    Related jobs
    Migraine Care Navigator (Healthcare / Migraine Center) - A182

    Migraine Care Navigator (Healthcare / Migraine Center) - A182

    PearlDavao Region, PH
    Quick Apply
    Healthcare / Patient Operations / Clinical Support.Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST. LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with ...Show moreLast updated: 2 days ago
    • Promoted
    Company Nurse- RN- 2 yrs Experience

    Company Nurse- RN- 2 yrs Experience

    DEMPSEYCarmen, Davao Del Norte, Davao del Norte, Philippines
    Registered Nurse (RN) with a valid license.Bachelor's degree in Nursing or related field.Minimum of 3 years of nursing experience. Experience in a corporate or industrial setting preferred.Strong un...Show moreLast updated: 1 day ago
    Insurance VA

    Insurance VA

    Remote VADavao Region, PH
    Quick Apply
    We're seeking a detail-oriented and reliable.The ideal candidate will support our customer service operations and be responsible for the. If you're a self-starter with a passion for client service a...Show moreLast updated: 30+ days ago
    • Promoted
    Radiologic Technologist

    Radiologic Technologist

    Nityo Infotech Services Philippines, IncAgdao, Davao de Oro, Philippines
    We are looking for skilled and dedicated Radiologic Technologists to join our healthcare team.The ideal candidate will have hands-on experience in 2D Echo and Ultrasound, ensuring accurate diagnost...Show moreLast updated: 1 day ago
    • Promoted
    Senior Product Manager & Designer (Generative AI Mobile)

    Senior Product Manager & Designer (Generative AI Mobile)

    OutsourcedAngeles, Davao Region, Philippines
    Senior Product Manager & Designer (Generative AI Mobile).ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international com...Show moreLast updated: 5 days ago
    • New!
    Care Plan Specialist (Healthcare / Migraine Center) - A174

    Care Plan Specialist (Healthcare / Migraine Center) - A174

    PearlDavao Region, PH
    Quick Apply
    Independent Contractor, Full-Time.Monday to Friday, 8 : 00 AM – 6 : 00 PM PST (flexible to address urgent patient inquiries). LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with strong...Show moreLast updated: 18 hours ago
    Medical Billing Specialist (ENG)

    Medical Billing Specialist (ENG)

    Berry VirtualDavao Region, PH
    Quick Apply
    The Medical Billing Specialist plays a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A / R). This role ensures efficient billi...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Virtual Assistant

    Medical Virtual Assistant

    IdeasUnlimited BPO IncPanabo, Davao del Norte, Philippines
    We are seeking a reliable and detail-oriented Medical Virtual Assistant to support our healthcare team remotely.The ideal candidate will assist with administrative tasks, patient coordination, and ...Show moreLast updated: 1 day ago
    Healthcare VA (RVA)

    Healthcare VA (RVA)

    Remote VADavao Region, PH
    Quick Apply
    Scheduling & Care Coordination Specialist.We are seeking a highly organized and detail-oriented.Scheduling & Care Coordination Specialist. The ideal candidate is proactive, professional, and...Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse / Company Nurse - Carmen City, Davao

    Registered Nurse / Company Nurse - Carmen City, Davao

    DEMPSEY DIRECT HIRING COMPANYCarmen, Davao del Norte, Philippines
    REGISTERED NURSE / COMPANY NURSE -CARMEN CITY DAVAO ( 1 DAY HIRING) .WITH EXPERIENCE AS COMPANY NURSE IS AN ADVANTAGE .WITH GOOD COMMUNICATION SKILLS . KNOWLEDGEABLE WITH LGU REQUIREMENTS WITH REGARD...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Medical Coding Trainer

    Medical Coding Trainer

    Manpower Core Group Inc.Davao City, Davao de Oro, Philippines
    Develop and conduct training sessions, workshops, and webinars on medical coding guidelines and best practices.Train new and existing coders on ICD-10, CPT, HCPCS, DRG assignment, risk adjustment, ...Show moreLast updated: 22 hours ago
    Migraine Care Navigator (Healthcare / Migraine Center) - A183

    Migraine Care Navigator (Healthcare / Migraine Center) - A183

    PearlDavao Region, PH
    Quick Apply
    Healthcare / Patient Operations / Clinical Support.Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST. LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with ...Show moreLast updated: 2 days ago
    • Promoted
    Company Nurse-RN-Davao

    Company Nurse-RN-Davao

    Dempsey Resource Management Inc.,CARMEN, DAVAO DEL NORTE, Davao del Norte, Philippines
    Registered Nurse (RN) with a valid license.Bachelor's degree in Nursing or related field.Minimum of 3 years of nursing experience. Experience in a corporate or industrial setting preferred.Strong un...Show moreLast updated: 1 day ago
    • Promoted
    US Senior Tax Manager

    US Senior Tax Manager

    Aline Accounting PartnersAngeles, Davao Region, Philippines
    At Aline Accounting Partners, we’re building something special—a Tax & Accounting firm where YOU BELONG and where your career can thrive. We’re seeking a motivated and experienced Senior Tax Associa...Show moreLast updated: 2 days ago
    Migraine Care Navigator (Healthcare / Migraine Center) - A186

    Migraine Care Navigator (Healthcare / Migraine Center) - A186

    PearlDavao Region, PH
    Quick Apply
    Healthcare / Patient Operations / Clinical Support.Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST. LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with ...Show moreLast updated: 2 days ago
    • Promoted
    Registered nurse / company nurse-carmen city davao (1day hiring)

    Registered nurse / company nurse-carmen city davao (1day hiring)

    Dempsey management incManila, Davao de Oro, Philippines
    A registered nurse's job description involves providing direct patient care, administering medications and treatments,and maintaining and updating patient medical records.A company nurse is respons...Show moreLast updated: 1 day ago
    • Promoted
    Admin Virtual Medicare Assistance

    Admin Virtual Medicare Assistance

    April Jean BayanTagum City, Davao del Norte, Philippines
    Emergency Medical Services (EMS) : Provides immediate care in life-threatening situations, including ambulance services and first responders. Primary Care : Routine health services offered by general ...Show moreLast updated: 1 day ago
    • Promoted
    Company Nurse - RN - 2 yrs Experience

    Company Nurse - RN - 2 yrs Experience

    Dempsey Inc.CARMEN, Davao del Norte, Philippines
    Registered Nurse (RN) with a valid license.Bachelor's degree in Nursing or related field.Minimum of 3 years of nursing experience. Experience in a corporate or industrial setting preferred.Strong un...Show moreLast updated: 1 day ago