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No Bpo Experience- Voice and non voice
MetacomMabalacat, Pampanga, PH22 days ago
Job description
Responds to call questions and complaints using usual scripts and procedures.
- Gathers information, , researches / resolves queries and logs customer calls.
- Communicates relevant alternatives for completion in a timely fashion.
- Informs clients about expert services to choose from and determines customer requirements.
- Provides purposeful instruction, teaching and help to lower level employees.
- Provides guidance, instruction and troubleshooting support to lower level employees.
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Voice Non Voice • Mabalacat, Pampanga, PH
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