Technical Support Representative - Client Care AgentBPO Sapient Solutions • Valenzuela, National Capital Region, Philippines
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Technical Support Representative - Client Care Agent
BPO Sapient Solutions • Valenzuela, National Capital Region, Philippines
6 days ago
Job descriptionHigh school diploma or equivalent Strong communication skills with a clear and patient approach Basic technical knowledge of hardware, software, or networking Computer literate with good troubleshooting and multitasking abilities Ability to assist customers effectively in a fast-paced, tech-driven environment
Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
Responsibilities :
- Provide technical support and troubleshoot hardware, software, or network issues
- Assist customers with product setup, installation, and usage guidance
- Escalate complex technical problems to specialized teams when necessary
- Document customer interactions and solutions accurately in the system
- Meet performance goals for resolution time, customer satisfaction, and call quality
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Technical Support Representative • Valenzuela, National Capital Region, Philippines
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