Financial Billing Analyst

Remote Employee BPO has an outstanding opportunity for you!

Role : Financial Billing Analyst

Compensation : Competitive Basic Salary

Bonus : 5,000 Perfect Attendance

Benefits : HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule : 5-day work week, 9 : 00 p.m. to 6 : 00 a.m. Philippine Time

Work Setup : WFO (Office-based)

Job Duties and Responsibilities :

• Responsible for processing billing inquiry requests from internal and external customers.
• Answer incoming calls and respond to customer's email resolving the issue or managing specific tasks within the quote-to-cash business process.
• Requests are logged in the CRM system, escalating or resolving critical issues to the appropriate team.
• Maintain customer addresses, names and contact records in the customer data bases.
• Manage individually assigned work queue in CRM system.
• Process returned mail and emails contacting the customer for updated information.

Approximate volume :

Job Qualifications :