Job Description
This is a remote position.
Work Schedule : Monday to Friday 8 : 00am to 5 : 00pm Sydney Time with 1 hour unpaid break.
Overview
Join a growing Australian construction company specializing in presale makeovers and renovations as their Administrative Assistant & Project Coordinator. You’ll be the backbone of operations, managing communications, financial administration, and project documentation while working with cutting-edge tools like BuilderTrend and Xero. This role offers the opportunity to streamline processes, implement automation solutions, and directly contribute to the company’s growth from 4 to 6 project managers. You’ll work closely with leadership to develop SOPs and create systems that will scale the business efficiently.
Responsibilities :
- Manage all inbox communications including client emails, agent correspondence, and vendor bills with 100% daily clearance (inbox zero)
- Respond to all client and team communications within 60 minutes during business hours
- Accurately assign all incoming bills and invoices to correct projects within BuilderTrend
- Verify all expenses against project schedules for completeness and accuracy
- Generate weekly client invoices for completed work and purchase items
- Maintain precise job costing and budget tracking across all active projects
- Conduct comprehensive job auditing including timesheets, variations, costs, and allowances
- Maximize BuilderTrend platform usage including document management, budget tracking, and staff timesheets
- Support quality control processes across all projects ensuring complete documentation
- Maintain and coordinate project schedules across multiple simultaneous projects
- Document and standardize all operating procedures and workflows starting with own role
- Create comprehensive SOPs for communication, financial, and operational tasks
- Identify automation opportunities to improve efficiency across business processes
- Maintain and update procedure documentation within SharePoint knowledge base
- Support quote preparation process using AI tools and predefined templates
- Assist with client consultation follow-up and quote turnaround optimization
- Track and follow up on aging receivables to minimize outstanding payments
- Provide proactive project status updates to clients and referring agents
Scopes :
Full ownership of company inbox management and email communicationsComplete responsibility for financial administration including bill processing and invoice generationPrimary point of contact for client communications during business hoursLead role in developing and maintaining company SOP librarySupport for 4 current project managers with plans to scale to 6 within 12 monthsManagement of multiple concurrent construction and renovation projectsIntegration and optimization of BuilderTrend platform across all business operationsCollaboration with leadership team on process improvement and automation initiativesResponsibility for maintaining accurate project documentation and compliance recordsSupport for business growth and new team member onboarding processesRequirements
Proven experience with construction project management software (BuilderTrend preferred)Strong proficiency in accounting software (Xero experience highly valued)Excellent written and verbal communication skills with attention to detailExperience in administrative roles within construction, trades, or project-based industriesAbility to manage multiple projects simultaneously while maintaining accuracyStrong organizational skills with ability to prioritize tasks effectivelyExperience creating and maintaining standard operating proceduresFamiliarity with document management systems and SharePointBasic understanding of construction processes, variations, and project lifecyclesProficiency in Microsoft Office suite and ability to learn new software quicklyExperience with AI tools and automation platforms (ChatGPT, Zapier) preferredStrong problem-solving skills and ability to work independentlyUnderstanding of Australian construction industry practices and terminologyIndependent Contractor Perks
HMO Coverage for eligible locationsPermanent work from homeImmediate hiringZR_28876_JOB
Requirements
Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB