Medical Billing & Reception Assistant

Job Description

This is a remote position.

Job Highlights

Contract : Independent Contractor

Schedule : 20+ hours per week - Tuesday, Wednesday, Thursday (6.5 hours / day) flexible within Australian Time Zone

Client Time zone : Australian Time Zone

Responsibilities

• Make outbound calls to insurance companies to inquire about unpaid invoices
• Document responses and feedback from insurance case managers
• Note down specific issues or reasons for unpaid claims (e.g., “invoice not received”)
• Handle high-volume batches of outstanding invoices that require follow-up
• Handle inbound calls and basic medical reception duties
• Create documentation based on insurance company responses to guide future actions
• Process and submit medical claims to insurance companies.
• Verify patients' insurance coverage and obtain authorizations when necessary.
• Review patient bills for accuracy and completeness and obtain any missing information.
• Follow up on unpaid claims within standard billing cycle timeframes.
• Check each insurance payment for accuracy and compliance with contract discount.
• Resolve billing issues and respond to inquiries from patients and insurance companies.
• Prepare, review, and transmit claims using billing software.
• Maintain up-to-date knowledge of billing regulations and policies.
• Keep records of patient billing information and payment status.
• Collaborate with healthcare providers to ensure accurate and timely billing.

Requirements

Benefits

Independent Contractor Perks

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_29623_JOB

Requirements

Requirements : Strong phone communication skills for professional interactions with insurance companies Proven experience as a Medical Billing Specialist. Knowledge of insurance policies, including HMO / PPO, Medicare, Medicaid, and other payer requirements and systems. Attention to detail for accurate documentation and note-taking Ability to work independently in a fast-paced, high-volume environment Reliable internet connection and quiet workspace for phone calls Availability to work Australian business hours