WE’RE HIRING! | CSR – PROPERTY INSURANCE (PL FNOL CC A2)
Work Locations :
Manila Site – 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City
Alabang Site – 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City
Work Setup : Onsite
Schedule : Night Shift | Shifting | 2 Days Off
Salary : ₱30,875 per month
Overview :
Join our growing team as a Customer Service Representative – Property Insurance!
In this role, you’ll handle client calls and inquiries related to property insurance claims, ensuring a professional and empathetic customer experience while maintaining accuracy and compliance.
Key Responsibilities :
- Handle inbound and outbound calls confidently while providing exceptional customer service.
- Build and maintain positive customer relationships through professional communication.
- Identify opportunities, develop solutions, and negotiate effectively with clients.
- Present product and service features, quote prices, and process orders using web-based tools or proprietary systems.
- Communicate brand values and ensure customer satisfaction in every interaction.
- Maintain accurate documentation and assist in account management.
Qualifications :
At least 1 year of BPO experience (preferably in Property Insurance).High School graduate (College level or graduate preferred).Excellent English communication and interpersonal skills.Must be willing to work onsite and amenable to shifting schedules.Background in sales or account management is an advantage.Benefits Offered :
Competitive compensation package with monthly performance incentives.Meal and other allowances.Medical and dental coverage for employees.HMO coverage for up to 3 dependents (valid until age 80).Training and professional development programs.Ready to start a rewarding career in Property Insurance?
Apply now and join a dynamic team that values growth, learning, and customer excellence!