Join Us as a Customer Service Representative

About NeksjobNeksjob, in partnership with one of the world’s leading global professional services firms, is looking for talented individuals to join our team! Our client specializes in delivering exceptional services in strategy, consulting, digital, technology, and operations. With a presence in over 120 countries and 624,000 professionals worldwide, they are committed to driving innovation and creating sustainable value for clients and communities.Role OverviewAs a Customer Service Representative, you’ll handle : Inbound Calls : Assisting policyholders, agents, third-party callers, and potential new customers.Research & Resolution : Utilizing available resources to resolve queries and address customer concerns effectively.Problem Solving : Identifying and implementing solutions or escalating issues when necessary.Documentation : Completing after-call work and creating promised solutions.What We’re Looking ForWe’re searching for candidates with : Completed college, undergrad, senior high school, or high school education.At least 6 months of customer service experience or related skills.Excellent communication skills.Flexibility to work in shifting schedules.Willingness to work onsite in Cebu City.Why Join Us?Start your journey with us and enjoy these amazing benefits : HMO coverage (including dental and mental health) on Day 1.Free medicines for you and your dependents.

• Expanded maternity leave (up to 120 days) and paternity leave (up to 30 days).
• Employee Stock Purchase Plan.Paid sick and vacation leaves.Allowances, company bonuses, and performance incentives.Loyalty and Christmas gifts.Inclusion and diversity programs.Flexible working arrangements.Company-sponsored training, upskilling, and certification.Opportunities to volunteer and give back to the community.How to ApplySend your resume to [email protected] with the subject line : CSR Cebu City.Take the first step to an exciting career and become part of our diverse and dynamic team today!