IT Business Analyst

We are seeking a highly analytical and detail-oriented IT Business Analyst to join our dynamic team. The role is pivotal in driving insurance product enhancements, process optimizations, and system implementations, ensuring that each initiative is strategically designed, thoroughly tested, and successfully deployed within our core insurance platform.

The ideal candidate will have a strong grasp of insurance operations and product structures across life, non-life, and health insurance, with proven experience in end-to-end system implementation, including requirements gathering, documentation, deployment, testing, and post-implementation support. This position offers an opportunity to collaborate closely with both business and technical teams to deliver impactful, technology-driven business solutions.

Key Responsibilities

Business and Product Analysis

• Collaborate with business users to capture product requirements, system limitations, and objectives
• Perform gap analysis between business needs and existing system functionalities
• Document and maintain business requirements, user stories, and acceptance criteria
• Recommend improvements to enhance product offerings and system capabilities

System Implementation and Integration

Project Support and Stakeholder Collaboration

Reporting and Compliance

Qualifications

Preferred Qualifications

Skills & Competencies

Domain and Technical Skills

Soft Skills