Sales Support Specialist (Freight Forwarding-Mid Shift)

Job Description

The successful candidate must possess the following qualifications :

Microsoft excel - intermediate (understanding of formulas, graphs and pivot tables)

CRM - experience in operating in a CRM (preferred system - NAVLAB). General admin, data export etc.

Quoting - Microsoft excel and CW1 preferred

CW1 - Tariff maintenance, auto-rating, billings, costings, WIP's and Accruals, invoicing etc.

Prepare quotes for new and existing business.

Respond to ad-hoc requests from agent networks within service standards and develop and follow up on potential business opportunities.

Liaise with service providers to source rates in support of quotes requested.

Negotiating skills are required here to obtain the best possible costs.

Maintain a register of service providers and provide notification when rates expire.

Follow up on all quotes generated.

Follow up on quotes to record the statistical information on conversion rates.

Provide sales and activity reports to the executive director.

Updating rates in Cargowise One

Requirements :

Amenable to work in night shift.

With ideally Cargowise One experience in the quote module – particularly ‘One-off quotes'.

Commercial-orientated and proactive individual.

Familiar with Import DAP Jobs.

With a minimum of 5 years of sales experience, preferably in the logistics / freight industry.

Knowledgeable in EDI or incoterms.

Others : Permanent WFH

• (terms and conditions apply).

HMO and Life insurance coverage on the first day of work

Company to provide internet allowance and PC.

20% Night Differential and Other Allowance

Loyalty award and Others.