Sales Team Support

Job Description

This is a remote position.

Job Highlights

Contract : Independent Contractor

Schedule : 40 hours per week,  Mon - Fri 7.00am - 3.30pm UK time

Client Timezone : UK (GMT)

About the Role

This is an exciting opportunity to become the operational backbone of a successful sales team, where you'll provide comprehensive support to 3-4 traveling sales representatives. You'll work directly with established customers who have long-standing relationships with the company, managing the entire appointment coordination and follow-up process. This role combines proactive scheduling, relationship management, and detailed administrative support, offering the chance to develop valuable skills in sales operations while working with a collaborative UK-based team that values efficiency and customer service excellence.

Responsibilities

• Coordinate and schedule appointments for multiple sales representatives, working 1-2 weeks in advance to optimize their travel schedules
• Contact existing customers via phone and email to arrange meetings, confirm availability, and handle any scheduling adjustments
• Manage post-meeting activities by processing detailed action points and updating the Pipedrive CRM system with comprehensive meeting notes
• Handle follow-up deliverables such as sending CSV files, documents, and other materials requested during client meetings
• Conduct professional courtesy follow-up calls within specified timeframes to ensure customer satisfaction and identify additional needs
• Coordinate seamlessly with account managers and sales representatives to ensure smooth hand offs for next steps in the sales process
• Participate in team meetings and video calls to discuss client interactions, share insights, and plan upcoming activities
• Provide comprehensive daily reports detailing activities, calls made, meetings scheduled, and key client interactions

Requirements

Benefits

Independent Contractor Perks

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_29440_JOB

Requirements

Requirements : Previous experience in customer support, sales support, or administrative roles preferred Excellent English communication skills, both written and verbal, with professional phone manner Experience with CRM systems (Pipedrive experience highly valued) Comfortable working UK business hours and adapting to the 8-hour time difference Proficiency with phone systems, email platforms, and computer applications Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities Self-motivated with ability to work independently while maintaining regular team communication Willingness to participate in video conferences and collaborative team meetings Reliable internet connection and professional home office setup for remote work