Benefits Administrator (US Benefits - ACA, ERISA, COBRA, HIPAA)

Location : BGC, Taguig

Work Setup : Full Onsite

Schedule : Night Shift | Monday to Friday

ROLE OVERVIEW

The Benefits Senior Associate is responsible for overseeing the daily administration of U.S.-based employee benefits programs, including health and welfare plans. This role serves as the primary contact for employees and external benefits providers, ensuring seamless communication, accurate processing, and compliance in all aspects of benefits management. The position plays a key role in maintaining enrollment accuracy, resolving issues, and supporting audits and vendor relations.

QUALIFICATIONS

Required :

• Bachelors degree in a related field
• Minimum of 2 years of experience in U.S. benefits administration (as an assistant, coordinator, specialist, or similar role)
• With experience working in a US-based or global / international company, preferably within the shared services or BPO industry.
• Ability to maintain confidentiality and manage sensitive employee data
• Strong written and verbal communication skills
• Capable of managing multiple competing tasks in a high-paced work environment
• Keen attention to detail, solid critical thinking, and effective problem-solving skills
• Proficiency in Microsoft Office, especially Excel (including PivotTables and VLOOKUP functions)
• Familiarity with U.S. federal and state benefits regulations , including ACA, ERISA, COBRA, HIPAA, and Section 125

DUTIES & RESPONSIBILITIES

Benefits :