COMPANY PROFILE : It is a BPO company founded in 1992, offering a range of services in IT and business development within the market.
Position : Customer Service Specialist (Open for Fresh Graduate)
Company Industry : BPO
Work Location : BGC Taguig
Work Schedule : Monday - Friday (Shifting Day, Mid & Night)
Salary : Php20,000-Php30,000
Work Set Up : Work onsite
BENEFITS :
- No Tardiness Incentive
- Night Shift Meal Allowance
- Transportation Reimbursements
- Government Mandated Benefits
- Maternity and Paternity Leave
JOB REQUIREMENTS :
Open for fresh GraduateOpen for high school and undergraduate with at least 1 year of experience in customer service representativeCan start as soon as possibleWilling to work in Makati CityWilling to work shifting scheduleJOB RESPONSIBILITIES :
Handle customer inquiries by delivering clear, accurate, and helpful responsesProvide comprehensive support and information regarding the company's products and servicesBuild and maintain positive relationships and trust with customersEffectively manage multiple responsibilities while prioritizing tasks efficientlyAdhere to all company policies, procedures, and regulatory guidelinesRECRUITMENT PROCESS : (ONLINE & FACE TO FACE)
Initial InterviewFinal InterviewJob Offer