Customer Service Specialist (open for undergraduates)

COMPANY PROFILE : The company was established in the Philippines year 1985. They act as a partner to businesses, governments, and other organizations, helping them to navigate the complexities of the digital age and achieve their strategic goals through technology and innovation. They provide technology solutions and services, including cloud computing, cybersecurity, data analytics, and artificial intelligence.

POSITION : Call Center Associate

INDUSTRY : IT Company

WORK LOCATION : Taguig

WORK SCHEDULE : Shifting Schedule

SALARY : Php25,000-Php30,000

WORK SET UP : Work on site

BENEFITS : ✨HMO

✨13th Month Pay

✨Government Benefits

✨Leave credits

✨Sick Leave credits

JOB REQUIREMENTS

✨Open for Senior High School graduate or Undergraduate

✨With 6 months experience in CSR role

✨Amendable to work on site in Taguig

✨Amendable to attend face to face interview

✨Can start as soon as possible

JOB RESPONSIBILITIES

✨Handle incoming customer calls promptly and professionally.

✨Address inquiries about products, services, or accounts

✨Ensure the customer fully understands the information provided.

✨Apologize sincerely for inconveniences and offer reasonable solutions.

✨Record common complaints or suggestions to help the company improve its services.

RECRUITMENT PROCESS (Face to Face)

✨Initial Interview

✨Final Interview

✨Job Offer