B2B Appointment Setter (Telecom / BPO / Tech)

Job Description

This is a remote position.

Schedule :  Monday to Friday, standard Australian business hours (8 : 00 AM – 5 : 00 PM or 9 : 00 AM – 6 : 00 PM)

Client Timezone : Australian Eastern Time (Sydney)

Join a fast-growing telecommunications company that’s making its mark in the Australian market! Specializing in telecom solutions for small and medium-sized businesses (20–199 employees), the company has established strong processes, modern infrastructure, and a dedicated sales team across Sydney and Melbourne. After a successful first year, they are now positioned for significant growth and expansion.

As a   B2B Appointment Setter, you’ll engage with warm, pre-qualified prospects from an established database, connecting with business decision-makers in meaningful conversations that drive results. This is not cold calling—you’ll work with targeted leads that fit the ideal customer profile, helping the sales team book high-quality appointments and directly contribute to company growth.

Responsibilities

Engage with qualified prospects from a ZoomInfo database of Australian businesses

Conduct conversational calls with decision-makers at companies with 20–199 employees

Book appointments for the sales team (face-to-face or virtual)

Perform soft sales conversations to pre-qualify prospects when opportunities arise

Maintain detailed records of all prospect interactions in CRM systems

Follow up strategically with leads to maximize conversion

Collaborate with the sales team for smooth hand-offs and meeting preparation

Track and report KPIs to support continuous improvement

Requirements

Proven experience in appointment setting, preferably in telecom, BPO, or technology industries

Exceptional communication skills for engaging Australian business professionals

Understanding of Australian business culture and communication preferences

Resilient and persistent, able to handle rejection positively

Experience with CRM systems (Zoho preferred) or lead management platforms like SharePoint

Track record of meeting and exceeding KPIs and performance targets

Previous experience with ANZ (Australia / New Zealand) markets strongly preferred

Ability to adapt communication style to a casual, conversational approach

Independent Contractor Perks

HMO coverage in eligible locations

Permanent work-from-home arrangement

Immediate hiring

ZR_28026_JOB

Requirements

Proven experience in appointment setting, preferably in telecom, BPO, or technology industries Exceptional communication skills for engaging Australian business professionals Understanding of Australian business culture and communication preferences Resilient and persistent, able to handle rejection positively Experience with CRM systems (Zoho preferred) or lead management platforms like SharePoint Track record of meeting and exceeding KPIs and performance targets Previous experience with ANZ (Australia / New Zealand) markets strongly preferred Ability to adapt communication style to a casual, conversational approach