Assistant Training Manager (Banking Domain) | Makati | Onsite
TASQ Staffing SolutionsMakati, Metro Manila, Philippines14 hours ago
Job type
- Quick Apply
Job descriptionStrong verbal and written communication skills Stakeholder management Coaching and mentoring Understanding of BFSI (Banking, Financial Services, and Insurance) products and services Expertise in identifying training needs through various methods Ability to monitor and evaluate the effectiveness of training programs, measure ROI, and make data-driven improvements Understanding of how training impacts quality and performance metrics Ability to work with QA and operations teams to align training with business goals and compliance standards Advanced Microsoft Office skills (Excel, PowerPoint)
Work Setup : Onsite (Makati)
Shift : GY (Graveyard)
Account : Training Banking Domain (Insurance and Mortgage)
Start Date : ASAP
Requirements :
- At least 2 to 3 years of BPO experience as an Assistant Training Manager or equivalent in the Banking Domain (Insurance and Mortgage)
- Graduate of a Bachelors Degree
- C1 and above language profile
- Strong understanding of adult learning principles and various training methodologies
- Certifications in training and development are a plus
Communication & Interpersonal Skills :
Core Domain Knowledge :
Training Needs Analysis :
Quality Assurance (QA) & Performance Management :
Technical Skills :
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Assistant Training • Makati, Metro Manila, Philippines
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