Work setup : 100% onsite (Alabang Muntinlupa)
Schedule : Fixed 6 : 00 am to 3 : 00 pm, Monday to Friday with OT as needed
Start Date : ASAP
Responsibilities :
- Assist in the end-to-end management of telecommunications service delivery, from order
initiation to completion.
Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensureaccountability.
Manage project communications and documentation using Halo PSA and other internal systems.Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handover between teamsIdentify potential delays, risks, or conflicts in project delivery and escalate or recommendmitigation strategies
Prepare and distribute project status updates, reports, and meeting summariesAssist the Project Manager in maintaining project compliance with internal standards and client SLAsSupport administrative duties including scheduling, documentation control, and stakeholderfollow-ups
Qualifications & Experience :
Bachelors degree in Project Management, Telecommunications, Business, or a related fieldMinimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companiesProficiency in Monday.com for project workflow and task managementExperience with Halo PSA and Zoho CRM preferredFamiliarity with TPG Telecom ordering, provisioning, or escalation processes is a significantadvantage
Exceptional organizational skills and attention to detailStrong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teamsAbility to prioritize tasks and adapt to shifting project demands in a fast-paced environmentProven problem-solving abilities and a proactive mindset