About the Role
We are seeking a detail-oriented Clinical Program Coordinator to manage the implementation and ongoing operations of our clinical programs. This role ensures program configurations meet design requirements, performs quality checks in pre-production, and collaborates across teams to deliver accurate, efficient, and client-focused solutions.
Key Responsibilities
- Coordinate tasks, timelines, and deliverables for clinical program implementation and management.
- Serve as primary program administrator post-sale, ensuring adherence to specifications, design reviews, validation audits, and coding best practices.
- Analyze implementation documents, identify discrepancies, and recommend solutions.
- Maintain thorough documentation including configurations, checklists, test plans, and post-implementation reviews.
- Research and resolve operational, performance, and service issues to align with program goals.
- Lead product implementation for clinical intervention programs, including coding, quality control, claims processing, and monthly reporting.
- Provide operational and administrative support to health services and related business units.
Qualifications
Associates degree (minimum) plus 35 years' experience in product support, project coordination, or business analysis in healthcare or a related field (or equivalent).Proficient in MS Office Suite; POS system experience a plus.Pharmacy Technician license preferred.Strong organizational, problem-solving, and communication skills.Work Environment & Schedule
Monday-Friday, 8 : 00am5 : 00pm, with occasional evenings, weekends, or holidays as needed.Minimal physical demands; moderate office noise level.No regular travel, but local conferences or meetings may be required.Why Join Us
You'll be part of a team dedicated to service excellence, continuous improvement, and delivering impactful clinical programs that make a difference.