Customer Service Representative (Healthcare Account) START ASAP

Application Reminder :   Please apply only if you meet and accept the following requirements :

• Willing to work in an  on-site setup  in St. Francis Square, Ortigas, Pasig City.
• Comfortable with  night shift  aligned with US Time (9 : 00 PM – 6 : 00 AM Manila Time)
• Accepts a fixed salary range of  Php 25,000 to Php 33,000 , depending on experience (this range is  non-negotiable ).
• Minimum  2 years BPO / Customer Service  experience with  HubSpot or similar CRM / ticketing tools .

We appreciate your understanding and look forward to reviewing applications from candidates who are aligned with these terms.

Position Overview :

The Customer Support Specialist is responsible for delivering high-quality service to customers by responding to inquiries, resolving issues, and providing product and billing support. This role is critical in ensuring a positive customer experience through clear communication, problem-solving, and follow-through. The ideal candidate is composed, resourceful, and thrives in a fast-paced environment, maintaining professionalism and focus while handling multiple priorities. This position will report to the Customer Support Lead.

Core Responsibilities :

Experience and Skills :

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