Telco CSR Hiring - Pampanga Site Open for All Experience Levels

WE’RE HIRING | Telco Account

Location : Taguig BGC

Address : Balibago McArthur Highway Angeles CIty

Work Arrangement : Onsite

Application Process : Onsite

Start Date : November Class

Educational Attainment : High School Graduate or Higher

Qualifications :

With or Without BPO Experience

Good Communication Skills (English)

Amenable to work onsite

Willing to work on shifting schedules, weekends, and holidays

Can handle customer inquiries in a professional and courteous manner

Strong problem-solving and multitasking abilities

Job Requirements & Responsibilities :

Handle inbound and outbound customer calls related to Telco services (mobile, internet, or billing concerns)

Provide accurate information and solutions to customer inquiries or complaints

Update and maintain customer records in the system

Ensure first-call resolution and meet performance metrics

Demonstrate empathy, patience, and professionalism in every customer interaction

Collaborate with internal teams to resolve complex issues

Attend training sessions and team meetings to stay updated with new products and policies

Salary Package : Up to ₱29,000 + Night Differential + Performance Incentives

Perks and Benefits :

HMO (Health Card) upon regularization

Paid Training

Performance Incentives and Monthly Bonuses

Career Growth Opportunities

Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)

Fun and Supportive Work Environment

Remarks :

Looking for a fresh start or a career upgrade? Join one of the top Telco Accounts in Pampanga SIte. Limited slots are available for the November class. Apply now and start your journey with us.