Position : Process Excellence Consultant - Healthcare (Cebu) | Onsite
Account Type : Healthcare
Support Type : Non-voice
Start Date : ASAP
Work Arrangement : Fully Onsite in Cebu
Shift Schedule & Rest Days : US Business Hours; Weekends Off
Qualifications :
- Bachelor's degree
- Extensive experience working on US healthcare accounts, including knowledge of US benefits
- At least 3 years of experience in process improvement and Quality Assurance within healthcare, with a total professional experience of no less than 7 years
- Preferred : Six Sigma methodologies and certifications
- Knowledge of root cause analysis, Lean methodologies, corrective and preventive actions, and quality management concepts
Responsibilities :
Process Analysis & Optimization : Map current processes, identify inefficiencies and bottlenecks, and develop solutions to enhance operational efficiencyProject Leadership : Lead process improvement projects, manage initiatives, and oversee successful implementation of changesMethodology Utilization : Apply tools like Lean Six Sigma, Kaizen, and Value Stream Mapping to facilitate process improvementsPerformance Tracking : Develop metrics and reports to monitor process performance and assess the impact of improvements