Healthcare BPO Process Excellence Consultant - (Cebu City) - Onsite
TASQ Staffing SolutionsCebu City, Cebu, Philippines7 days ago
Job type
- Quick Apply
Job descriptionProcess Analysis & Improvement : Conducting current-state process mapping, identifying inefficiencies and bottlenecks, and developing solutions to streamline operations. Project Leadership : Leading process improvement initiatives, managing projects, and ensuring successful implementation of process changes. Methodology Application : Utilizing tools and techniques such as Lean Six Sigma, Kaizen, and Value Stream Mapping to drive improvements. Performance Monitoring : Developing metrics and reporting to track process performance and measure the impact of implemented changes.
About the job : Process Excellence Consultant - Healthcare (Cebu) | Onsite
Nature Of the Account : Healthcare
Type of Support : Non-voice
Start Date : ASAP
Work Arrangement : 100% Onsite (Cebu)
Shift Schedule | Rest Days : US business hours; Weekends off
Qualifications :
- College Graduate
- Well versed in a Healthcare account (US benefits)
- Has relevant experience in process improvement and QA for 3 years
- Total experience should not be less than 7 years
- Preferred : Six Sigma methodologies / Certifications
- Knowledge : Root-cause-analysis, Lean methodologies, Corrective and Preventive actions, quality concepts
Responsibilities :
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Excellence Consultant • Cebu City, Cebu, Philippines
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