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Underwriter

Underwriter

Acquire BpoQuezon City
12 days ago
Job description

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Role : Underwriter / CSR

In Scope

  • Putting independent problem-solving skills to work, making sound decisions in assessing the customers' needs by giving accurate information.
  • Understanding all the business and products' aspects to provide proficient support.
  • Maintains customer records by updating account information
  • Participating in team activities such as team huddles, up-training, etc.
  • Handling all requests with due skill and care.
  • Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.
  • Promoting and demonstrating Acquire's values internally and externally.

Skill Requirements

  • Excellent in customer service.
  • With excellent English communication, listening and organizational skills.
  • With at least a year's experience in a financial campaign within the BPO industry.
  • With a critical attention to detail and data matching.
  • With a knack for multi-tasking.
  • Able to solve problems and work under mínimal supervision.
  • Adept in learning new workflows and tasks
  • Join the A-Team and experience the A-Life!