We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Role : Underwriter / CSR
In Scope
- Putting independent problem-solving skills to work, making sound decisions in assessing the customers' needs by giving accurate information.
- Understanding all the business and products' aspects to provide proficient support.
- Maintains customer records by updating account information
- Participating in team activities such as team huddles, up-training, etc.
- Handling all requests with due skill and care.
- Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.
- Promoting and demonstrating Acquire's values internally and externally.
Skill Requirements
Excellent in customer service.With excellent English communication, listening and organizational skills.With at least a year's experience in a financial campaign within the BPO industry.With a critical attention to detail and data matching.With a knack for multi-tasking.Able to solve problems and work under mínimal supervision.Adept in learning new workflows and tasksJoin the A-Team and experience the A-Life!