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Product Engineer

Norde International DistributorsQuezon City, Metro Manila, Philippines

17 days ago

Job type

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Job description

Product Engineer

We are looking for a hands-on, solutions-driven Product Engineer to join Aqara Philippines a global leader in smart home automation. This role blends technical expertise, customer-facing support, and solutions architecture. You will work closely with our sales team and customers to provide pre-sales technical consultation, design and recommend smart home solutions, and deliver post-sales installation support, troubleshooting, and training.

The ideal candidate has a strong understanding of IoT technologies, smart home automation systems, and electrical works. You will be the go-to technical expert for ensuring smooth project delivery and customer satisfaction.

Key Responsibilities

Pre-Sales :

Provide technical consultation to clients, system integrators, and dealers.
Assist in designing smart home solutions based on client needs.
Conduct product demos and technical presentations.

Post-Sales :

Provide technical support for installation, configuration, and troubleshooting.

Conduct site inspections and guide installers or contractors on product setup.

Train clients and partners on using Aqara devices and platforms.

Technical Expertise & Development :

Maintain updated knowledge on Aqara products and emerging smart home technologies.

Provide feedback for product improvement and solution optimization.

Qualifications

Diploma / Bachelors degree / Vocational Certificate in Electronics, Electrical Engineering, Computer Engineering, Mechatronics, IT, or related fields.

13 years experience in IoT, smart home automation, or related industries.

Knowledge of electrical works, wiring, and device installation.

Strong problem-solving skills with a customer-focused mindset.

Ability to work independently and on-site when required.

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Product Engineer • Quezon City, Metro Manila, Philippines

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