The Operations Manager oversees the firm’s day-to-day operations, ensuring smooth coordination across departments, adherence to compliance standards, and consistent delivery of high-quality client service. This role is pivotal in maintaining regulatory compliance, operational efficiency, and internal accountability.
Responsibilities
- Oversee daily operations to ensure smooth workflow and cross-departmental efficiency.
- Ensure compliance with SEC regulations, including timely client invoicing and signed investment policy statements.
- Monitor staff responsiveness to client communications (24-hour reply rule).
- Supervise time tracking, attendance, and vacation compliance.
- Oversee continuing education requirements and staff certifications.
- Manage internal compliance related to insider trading, portfolio disclosures, and ethical standards.
- Ensure the accuracy and timeliness of payroll and accounting reports.
- Coordinate with external accountants and verify financial data integrity.
- Monitor staff performance, enforce accountability, and conduct quarterly performance reviews.
- Collaborate with internal teams on onboarding, training, and professional development.
- Support cyclical business operations such as tax season and investment reporting cycles.
- Review credit and background checks to ensure compliance with hiring and security standards.
Work Schedule Monday to Friday, 8AM – 5PM EST
Requirements
Minimum 4 years of experience in operations roles.Proven leadership experience managing staff and enforcing accountability.Familiarity with SEC compliance and financial services operations.Ability to interpret accounting and payroll reports.Experience coordinating cross-functional teams and training plans.Hard Skills
Proficiency in Microsoft Office Suite (Excel, Outlook, Word).Familiarity with QuickBooks and time-tracking software.Ability to read and assess spreadsheets and financial reports.Understanding of compliance documentation and regulatory requirements.Basic knowledge of accounting principles and payroll systems.