Call Center Agent

Assist customers with inquiries and resolve issues promptly.

Provide product information and support via phone, email, and chat.

Maintain accurate records of customer interactions.

Work collaboratively with team members to enhance customer experience.

Adhere to company policies and procedures.

Educational Qualifications : Bachelor’s degree in any field.

Experience Level : Less than 1 year of customer service experience preferred.

Skills and Competencies : Strong communication, problem-solving, and interpersonal skills; ability to work in a team.

Responsibilities and Duties : Assist customers with inquiries, handle complaints, and provide product information.

Working Conditions : Office environment, possible remote work options.

Qualities and Traits : Friendly, empathetic, and resilient with a strong customer-focused mindset.