Automation Analyst

Job Requisition : Automation Analyst - Intelligent Automation HR Control Center

Grade : Assoc. / B3 Please still apply if you’re interested and in a similar grade

About us

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We also create incredible assessment clinical and professional tests to help people to growth in their personal and professional lives. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small.

About the role

We are seeking a passionate and talented Automation Analyst with experience in automation initiatives, particularly within the ServiceNow HR Service Delivery (HRSD) domain. This role focuses on analyzing business requirements, identifying automation opportunities, and designing solutions for development. Ideal candidates thrive in an innovative, fast-paced environment and are eager to deepen their technical skill set, potentially advancing into automation development in the future.

Focus Areas and deliverables

• Business Analysis and Requirements Gathering :

Collaborate with stakeholders to understand business needs and identify areas where automation can deliver value.

Act as a key liaison between technical teams and business units, ensuring alignment and mutual understanding.

Create functional designs and workflows for automation solutions within ServiceNow HRSD and UiPath.

Gain hands-on experience with ServiceNow and UiPath to design and develop smaller-scale solutions.

Stay informed about advancements in intelligent automation, ServiceNow, UiPath, conversational AI, and related technologies.

Support stakeholders in understanding and adopting new automated workflows and systems.

Required skills / experience

Experience configuring and building solutions in ServiceNow or UiPath - not essential, desirable.

What Sets us Apart?

Benefits and Rewards. We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to

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