Customer Service (Team Lead)

Client Profile : A leading IT industry that continuous providing services in software and other digital platforms that enable companies’ transformation for almost 60 years.

Position : Customer Service (Team Lead)

Industry : IT Company

Salary : Php45,000 – Php50,000

Location : McKinley, Taguig

Schedule : Shifting Schedule

Work Set up : Work on site

Benefits :

✨ Government mandated Benefits

✨ HMO

✨ 13th month pay

✨ Vacation Leave Credits

✨ Sick Leave Credits

Job Requirements :

✨ Bachelor’s Degree Holder

✨At least 7 years of work experience as Customer Service

✨At least 3 years of work experience as Team Leader

✨Experience working in Financial or banking account

✨ Willing to work at shifting schedule

✨Amenable to work as soon as possible

Job Responsibilities :

✨ Responsible for responding to customer inquiries via phone call, email or message.

✨ Provide ongoing training and knowledge to employees

✨Maintain accurate records for customer interactions and transactions

✨Support management performance practices

✨Provide leadership in Teams

Recruitment Process : Face to Face

✨ Initial interview

✨ Final interview

✨ JOB OFFER